Your journey, Packed Right
From backpacks to portable gadgets, find everything you need for a smooth adventure
Frequently Asked Questions
Are portable travel items worth it?
Absolutely! Portable products save space, reduce weight, and make travel much more convenient. They’re designed to fit in your bag without adding bulk.
Are your travel items suitable for international travel and flights?
Absolutely! Our products are designed to be lightweight, portable, and TSA-friendly, making them perfect for both domestic and international trips. You can easily pack them in your carry-on or checked luggage without hassle.
Where are you located?
Our head office is located in Brisbane City.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly @Carryquest10@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Carry Quest, we create smart, portable travel products that empower Aussie travellers to journey lighter, freer, and stress-free. Our mission is to simplify adventures with compact essentials, making every trip smoother, more comfortable, and full of possibilities
Fast, Free & Secure Shipping Australia Wide
“We reckon adventures shouldn’t have to wait. That’s why we offer fast, free shipping anywhere in Australia on orders over $50. Your travel gear’s packed with care and delivered straight to your door — ready for your next trip, too easy.”